Where can I find my content in the Knowunity app?

Modified on Thu, 10 Oct at 7:20 PM

Where can I find my content in the Knowunity app?

With the recent updates to the Knowunity app, you may be wondering where your content has gone. We understand how important your uploaded materials are, and we want to ensure you can easily access them.

Accessing Your Content

In the new version of the Knowunity app, content uploaded by users is no longer publicly visible to others. This change was made to enhance your privacy and allow you to focus on your own learning journey without distractions. However, you can still access your content directly through your profile. Follow these simple steps to find your materials:

  1. Open the Knowunity app: Launch the app on your device.
  2. Go to Your Profile: Tap on the profile icon, usually located at the bottom of the screen.
  3. Navigate to 'My Content': Within your profile, look for the section labeled 'My Content' or 'Uploaded Materials'.
  4. View Your Uploaded Content: Here, you will find all the content you have uploaded previously, organized for your convenience.

What to Do If You Can't Find Your Content

If you are unable to locate your content, here are a few troubleshooting tips:

  • Check Your Internet Connection: Ensure you have a stable internet connection as this may affect content loading.
  • Update the App: Make sure you are using the latest version of the Knowunity app. Check for updates in your app store.
  • Log Out and Log In: Sometimes, simply logging out of your account and logging back in can refresh your profile and display your content.
Note: If you still cannot find your content after trying these steps, please reach out to our support team for further assistance.

Conclusion

We hope this guide helps you navigate the new version of the Knowunity app and find your valuable content. Remember, your learning journey is important to us, and we are here to support you every step of the way!

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