Knowledge base

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General (6)

The General category provides an overview of Knowunity, a free learning platform designed to support and connect students. Here you'll find information about what Knowunity is, how to use the app, and its key features such as study materials, group chats, and Q&A functionality. This section covers general usage tips, troubleshooting advice, and explains how to interact with the Knowunity community. You'll also find details on providing feedback, contacting support, and understanding Knowunity's commitment to user privacy and community guidelines. Whether you're new to Knowunity or a regular user, this category offers essential information to help you make the most of the platform.

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Account, Settings and Security (3)

This category covers essential information about managing your Knowunity account, adjusting settings, and ensuring the security of your personal information. Here's what you can expect to find: Account Management: Learn how to create, access, and delete your account. Find solutions for login issues, password resets, and email changes. App Settings: Discover how to customize your Knowunity experience, including changing the app language, updating profile information (grade, school type, region), and managing notifications. Security and Privacy: Understand how Knowunity protects your personal data, comply with community guidelines, and report inappropriate content or users. Community Guidelines: Access information about Knowunity's rules and policies, including how to avoid account restrictions and the consequences of posting unauthorized content. Troubleshooting: Find answers to common issues like blocked accounts, login problems, and steps to appeal account restrictions. This section aims to help you navigate Knowunity safely and efficiently, ensuring you have the best possible experience while using the platform for your educational needs.

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Knower & Content (4)

This category provides essential information for Knowunity contributors, known as Knowers. It covers topics such as becoming a Knower, creating and uploading content, earning rewards, and managing payments. Users can find answers to common questions about content creation, community engagement, and the financial aspects of being a Knower on the Knowunity platform.